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RETURN POLICY
Outdoorline.sk is dedicated to providing our customers with the best service possible. We always try our best to satisfy all needs and extra needs of our customers. We want you to feel confident when you purchase with us.
Items must be returned to us within 30 days from the date of delivery to be eligible for a full refund. If 30 days have passed since the date of delivery, we can't offer you a full refund or exchange.
Item’s must be returned unused, in its original condition with all tags and supporting information (such as packing notes). Products that do not meet these criteria will not be considered for return.
Please inform us by email info@outdoorline.sk before you send the product to our address! Send the returns only to our address mentioned below; we do not accept returns sent to a post office.
The payment will be refunded within 7 business days after we receive the returned goods.
RETURN YOUR OWN WAY
The customer is responsible for paying the shipping costs and for the risk of loss or damage to the product during shipping to us.
Customer must take reasonable care to ensure that we receive the product(s) and that they are not damaged in transit. This does not affect your statutory rights in respect of defective products.
Please use a shipping service with a tracking number so you can track the status of your shipment. We cannot be held responsible for lost packages so we strongly recommend you to include tracking and insurance. Please also send us the tracking number, so we can track your return and contact the delivery service if needed.
Shipping charges - Shipping charges incurred for returning a product are non-refundable.
RETURN WITH OUR SERVICE
We can assist you with the return and offer our courier service (DPD or FedEx) to pick up the package from your address at reasonable price (10-14 eur). Please contact us for more information about this service.
For Austria, Germany, France, Estonia, Latvia, and Lithuania, we also offer the option to drop off the package at DPD pickup shops. Here you can check DPD pickup shops near to your address.
For other countries we provide DPD or FedEx pickup services.
For Hungary and the Czech Republic, we offer Packeta service.
Our returns address is:
Outdoorline - Peter Kuchta
Pri Bitúnku 11 (RLP)
04001 Kosice
Slovakia (Europe)
phone: 00421-948-148-606
Outdoorline.sk is dedicated to providing our customers with the best service possible. We always try our best to satisfy all needs and extra needs of our customers. We want you to feel confident when you purchase with us.
Items must be returned to us within 30 days from the date of delivery to be eligible for a full refund. If 30 days have passed since the date of delivery, we can't offer you a full refund or exchange.
Item’s must be returned unused, in its original condition with all tags and supporting information (such as packing notes). Products that do not meet these criteria will not be considered for return.
Please inform us by email info@outdoorline.sk before you send the product to our address! Send the returns only to our address mentioned below; we do not accept returns sent to a post office.
The payment will be refunded within 7 business days after we receive the returned goods.
RETURN YOUR OWN WAY
The customer is responsible for paying the shipping costs and for the risk of loss or damage to the product during shipping to us.
Customer must take reasonable care to ensure that we receive the product(s) and that they are not damaged in transit. This does not affect your statutory rights in respect of defective products.
Please use a shipping service with a tracking number so you can track the status of your shipment. We cannot be held responsible for lost packages so we strongly recommend you to include tracking and insurance. Please also send us the tracking number, so we can track your return and contact the delivery service if needed.
Shipping charges - Shipping charges incurred for returning a product are non-refundable.
RETURN WITH OUR SERVICE
We can assist you with the return and offer our courier service (DPD or FedEx) to pick up the package from your address at reasonable price (10-14 eur). Please contact us for more information about this service.
For Austria, Germany, France, Estonia, Latvia, and Lithuania, we also offer the option to drop off the package at DPD pickup shops. Here you can check DPD pickup shops near to your address.
For other countries we provide DPD or FedEx pickup services.
For Hungary and the Czech Republic, we offer Packeta service.
Our returns address is:
Outdoorline - Peter Kuchta
Pri Bitúnku 11 (RLP)
04001 Kosice
Slovakia (Europe)
phone: 00421-948-148-606
English 
Slovenský